Privacy Policy

This Privacy Policy explains how your personal information is collected, used, shared, and protected when you visit our website or use our services (collectively, our “Service”).

The Service is provided by "PROFLER" S.R.L.(“we,” “our,” or “us”), MD-2003, Liviu Deleanu 10/8, Chisinau, Republic of Moldova. For the purpose of GDPR and other data protection laws, we are the "Data Controller" of your personal information.

We are committed to protecting your privacy. If you have any questions, our contact details are at the bottom of this policy.

Information We Collect

We collect information that you provide directly to us, as well as information collected automatically through your use of our Service.

• Contact Data: Name and email address.
• Account Data: Username, password (hashed), and public profile information (such as image, bio, links, and any other details you choose to complete).
• Technical Data: IP address, browser type, device type, operating system, and approximate location. This data is collected through standard server logs and our service's operation.
• Activity Log Data: To protect our service, we maintain logs of actions taken within your account. These logs include your IP address, request URL, request method, and session identifiers. We take care to omit sensitive data (like passwords or tokens) from these logs.

How We Use Your Information

We process your information for the following purposes and under the following legal bases:

• To Provide and Manage the Service: We use your Account Data and Contact Data to create your account, provide our Service (like personalizing your public profile), and allow you to manage your content.
• To Improve and Secure Our Service: We use Technical Data, usage patterns, and Activity Log Data to maintain the security of our Service, prevent fraud, provide customer support, and improve service quality and features.
• For Website Analytics: We use aggregated and anonymized data to understand website usage patterns and improve the Service. (See "Cookies and Analytics" below for details).
• To Communicate with You: We may use your Contact Data to send you essential account updates and service notifications.
• For Marketing (with your permission): We will only send you newsletters, marketing, or promotional messages if you have explicitly consented (opted-in) to receive them.

How We Share Your Information

We do not sell your personal data. We may share information with:

• Service Providers (Sub-processors): We share data with third-party vendors who assist in operating our Service. These providers are contractually bound to protect your data and only use it for the purposes we define. These services may include:
  • Cloud hosting and backend infrastructure.
  • Data storage and database services.
  • Content delivery networks (CDNs) and security services.
  • Authentication service providers.
  • Email delivery and communication services.
  • Analytics providers (as detailed in this policy).
• Legal Obligations: We may disclose your information to law enforcement or governmental bodies if required by law, subpoena, or other legal process.
• Business Transfers: Your information may be transferred to a successor-in-interest as part of a merger, sale, or business reorganization. We will notify you of any such change.
• With Your Consent: We may share information with other third parties (like affiliates or business partners for a co-branded promotion) only after we have received your explicit consent.

Cookies and Analytics

We have built our website with your privacy in mind. We do not use any invasive tracking or advertising cookies, which is why we do not present you with a cookie consent banner.

Our use of cookies and analytics is limited to the following:

Essential Session Cookies

We use only essential cookies required for the website to function properly. These cookies are used to maintain user sessions and to authenticate users when they log in. They do not track your activity outside of this website and do not contain personal data beyond what is necessary to provide secure authentication.

Website Analytics

We use Plausible Analytics, a privacy-focused and GDPR-compliant analytics tool that does not use cookies and does not collect any personal or identifying information. Plausible helps us understand overall website usage in an anonymous way, without tracking individual visitors.

Third-Party Links

Our website may link to third-party websites. This policy does not apply to their privacy practices. We encourage you to review their policies independently.

Data Retention

We retain your personal data only for as long as your account is active or as needed to provide you with our Service.

If you delete your account, we will remove your public profile and associated personal information (like your email and Account Data) from our active systems.

Security Logs: Please note that for security, fraud prevention, and legal compliance, we retain Activity Log Data for a limited period (e.g., 6-12 months) even after your account is deleted. This data is used exclusively for investigating security incidents and maintaining the integrity of our platform. This is based on our Legitimate Interest to protect our Service.

Your Data Protection Rights

You have specific rights regarding your personal data, which you can exercise at any time.

How to Exercise Your Rights

You can access and update most of your Account Data directly through your account settings. For any other request, please contact us at hello@profler.com. We will respond to your request within the timeframes required by law.

Rights for EEA/UK Residents (GDPR)

If you are in the European Economic Area (EEA) or the UK, you have the following rights:

• The Right to Access: You can request a copy of the personal data we hold about you.
• The Right to Rectification: You can request that we correct any inaccurate or incomplete data.
• The Right to Erasure: You can request that we delete your personal data ("right to be forgotten"). Note that this right may be limited by our legal obligations, such as retaining security logs.
• The Right to Restrict Processing: You can ask us to limit the processing of your data.
• The Right to Data Portability: You can ask for your data in a structured, machine-readable format.
• The Right to Object: You can object to our processing of your data, especially for marketing purposes.
• Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

Rights for California Residents (CCPA)

If you are a California resident, you have the following rights:

• The Right to Know: You can request details about the categories and specific pieces of personal data we have collected.
• The Right to Delete: You can request the deletion of your personal information.
• The Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

We do not "sell" your personal information as defined by the CCPA.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, or country. We ensure appropriate safeguards are in place for such transfers, such as using the European Commission's Standard Contractual Clauses (SCCs) or other valid data transfer mechanisms.

Security

We use reasonable administrative, technical, and physical measures to protect your data, including hashing passwords and using secure protocols (HTTPS). However, no online service can guarantee 100% absolute security.

Children’s Privacy

Our service is not directed to children under 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data without parental consent, please contact us immediately.

Changes to This Privacy Policy

We may update this policy periodically. We will notify you of significant changes by posting the new policy on this page and, where appropriate, via email or site notifications.

Contact Us

If you have any questions about this Privacy Policy, contact us at:

• Email: hello@profler.com